Privacy Policy

1. Who we are

Puritas Telehealth, LLC ("Puritas," "we," "us") operates puritasrx.com. This policy explains how we handle personal and health information when you use our telehealth services.

2. Information we collect

• Account information — name, email, contact details.
• Health information — the intake answers you provide for provider review (protected health information, or PHI).
• Payment information — processed by our payment provider through secure hosted fields; we do not store your full card number.
• Usage information — device and interaction data used to operate and improve the service.

3. How we use your information

We use your information to facilitate provider review, dispense and ship prescribed treatments through our partner pharmacy, process payments, communicate with you, and comply with legal obligations. We do not sell your personal or health information.

4. HIPAA

To the extent we and our partners act as covered entities or business associates under the Health Insurance Portability and Accountability Act (HIPAA), we maintain administrative, technical, and physical safeguards for PHI and enter into business associate agreements where required.

5. Sharing

We share information with the licensed providers who review your intake, our partner pharmacy that dispenses your medication, our payment processor, and service providers who support our operations under confidentiality obligations, and as required by law.

6. Your choices

You may access, correct, or request deletion of your information, and cancel your subscription, subject to legal and recordkeeping requirements. Contact support@puritasrx.com.

7. Data security

We use encryption in transit (HTTPS) and restrict access to personal and health information. No method of transmission or storage is completely secure.

8. Contact

Questions about this policy: support@puritasrx.com · 1-800-000-0000.